What We Do

	Anchor Technology, Inc.
			www.anchortk.com

“Providing I.T. Services to Businesses in Oklahoma , Arkansas, Missouri, and Kansas since 1986”

		918.663.3947

Anchor Technology, Inc. offers a variety of products and services to its customers. Our customers range from 1 to 300 user systems, some with in-house I.T. personnel and some with no I.T. capability. Therefore we only provide the level of service that is desired. We find that all businesses have common requirements i.e. Internet Access, E-mail, Anti-virus, shared printers, Office Automation products such as word processing, spreadsheets, accounting applications as well as requirements unique to them. Many of our new customers come from referral. We have clients in many industries including medical, distribution, service industries, legal, real estate, property management, hotel and entertainment many for over 20 years.


Case Study- Distributor This particular customer has us do all of their I.T. work including: Provide and maintain accounting software Provide Server and PC Workstations as well as maintenance and support Provide and maintain anti-virus software system wide. Provide Internet firewall for shared Internet access, remote access capability, VPN (virtual private network) for remote locations in Arkansas, Kansas and Missouri. Work with other software suppliers for industry specific software including loading and support. Provide web site, web and email hosting Setup e mail on server and PC’’s and support Provide some printers and special devices and work with products supplied by others for installation and support.

	Case Study- Service Company This company was had four pc workstations and Peachtree Accounting Software and was not satisfied with their current I.T. support. We documented their system, solved the immediate problems and on a time and materials basis we provide support as needed.

Case Study- Service Company This company was had four pc workstations and Peachtree Accounting Software and was not satisfied with their current I.T. support. We documented their system, solved the immediate problems and on a time and materials basis we provide support as needed.

Case Study- Real Estate Company When we first met this company they had a customize programed system that was obsolete. We rewrote the software in a modern language and transferred the data and applications to a new server. We support the PC’s, server and software for this company.

Case Study- Medical Office This practice had a small network that was functioning adequately but received poor support. We were selected to to their I.T. work and familiarized ourselves with their network and systems and located remote support for the practice management software, solved immediate antivirus and security issues. Later we installed a new server and assist them with their printers, scanners and any I.T.problems that arise.

Case Study- Supplier We supplied this company with servers, accounting software support and deployment, e-mail management, connectivity to five locations as well as other general I.T. support and products such as printers. They required that all locations we tied together.

Case Study- Medical Group with Five Locations We furnished all computer equipment and a single server at their host location and setup four medical offices in other city/locations that utilized the practice management system at the company headquarters via high speed VPN connections. All aspects of I.T. services were supplied.

Frequently Asked Questions:

We are not happy with our current I.T. support company but they know our system. How difficult is it to become familiar with our network and systems?

Anchor Technology has programs/tools and methods to document an existing network of PC Workstations, servers, printers etc. We absorb some of the time to become familiar with your basic network to make it economical for you. We regularly have new customer’s that we document their system so we can support them.

Do you have to come on-site for all technical services?

No. A large portion of the work we do is via phone and remote access. We normally install a secure firewall appliance to protect your network and allow us to remote access your system for faster less expensive service as well as for your remote users.

Why not use off the shelf software?

Our first choice is to use general or industry specific programs if available. However many of our customers have very specific requirements and developing a custom application is what they asked for.

Do you Service Equipment?

Yes. We primarily service all hardware for PC Workstations and Servers that we sell. Many of of our customer’s use servers we provide for “mission critical applications” and have a fix rate service agreement that includes parts, labor, travel time and stocking parts for low downtime.

In the course of I.T. work we provide technical support i.e windows support but do not service all pc’s.

We also have certain specific equipment we “spare up” for on a contractual basis for certain customers.

Do you offer connectivity between our offices?

Yes. We have been fortunate to provide I.T. services to growing companies that have expanded by opening new locations but requiring connectivity. This has become a specialty niche for us. Years ago we used point to point leased lines. For several years we have used VPN (virtual private networks) that use the Internet backbone for high speed connectivity. We have customers for example that have locations in Tulsa, OK, Oklahoma City, OK, Wichita, KS, Springfield, MO, Springdale, AR, etc. We provide remote and on-site services to all of these locations.