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Prearranged Services At Anchor Technology, Inc., (ATI) we find that we do our most efficient work on sites that we are familiar with. Therefore when we accept new clients we like to perform a site survey and document the I.T. components, servers, pc’s, printers, network addresses etc. so that we have a informal Blueprint to provide a roadmap that facilitates better support.
This informal Blueprint is very helpful for all size installations from 1 PC on up. A single PC office has the same challenges as a 25 user office in that their PC is mission critical to them and backup and disaster recovery is vital.
ATI, serves many of its customers as their “I.T. Dept. On-call” taking care of all or most of the computer issues from email, websites, servers, pc’s and pc support, loading and maintaining software, setup of printers and peripherals and support, antivirus, security, firewalls etc. or supplementing existing staff.
We invest complimentary time in new clients to get familiar with their system so we are positioned for efficiency and success.. When services are requested we provide on time and materials basis, per hour.
Mission Critical Servers may justify a service agreement for a fixed amount to provide availability of spare parts.
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